Customizing Email Notifications
Email customization feature allows you to fully personalize and customize submission emails sent from your calculators.
Accessing the Email Customization Dashboard
To customize submission emails, follow these steps:
- Open your calculator settings or any of the submission elements (Mail Results, Order Form, Payment Button) settings.
- Click on the Email Customization button in the top menu.
Always make sure that you have saved the changes before leaving the customization dashboard.
Email settings
Some email settings were moved from Mail Results and Order Form elements for convenience.
- Order Form - you can set the Sender’s Name.
- Mail Results - you can set the Sender’s Name, Email Subject, Message, and Footer.
To ensure email deliverability, we recommend that you avoid adding an email address to Sender’s Name input field.
These settings help you make emails look more professional and match your brand.
Design
By default, emails use a standard grey template. However, you can personalize them to match your brand identity.
- You can customize various parts of the email layout.
- A branding logo can be added to the email header.
We would recommend to refrain from using transparent background logos as it might result in a black background depending on your inbox provider.
- Font customization is not available because many email clients (such as Gmail, Outlook, and Apple Mail) ignore custom fonts and display emails in their default fonts.
We recommend experimenting with the styling options to create an email design that best suits your needs.
Elements
Email notifications sent with the help of Mail Results, Order Form, or Payment Button elements include values, labels, and text from all visible calculator elements.
You can reorganize the order of elements and their visibility in email notifications sent to both the calculator owner and user.
- Manage element visibility with the eye icon toggle 👁️.
- Use arrows to move elements into the desired places ⬆⬇.
Once you have made customizations to your email, remember to save your changes using the button at the bottom of the customization settings.
After saving, you can send yourself and email to check how the email would look like live.