Blog

By Ugnė Vilčinskytė 19th Feb 2025 Industry-Specific Customer Experience

For small rental businesses, standing out in a market dominated by giants like Airbnb and Booking.com is a challenge. These platforms take hefty commissions, control pricing strategies, and limit direct relationships with customers. So, what if there was a way to manage your rental bookings while maintaining full control, enhancing customer experience, and reducing dependency on third-party giants?

By Andrius Pocius 5th Sep 2022 Customer Experience

As competition continues to stiffen among Small and Medium-Sized Enterprises (SMEs) selling goods and services online, user experience can play a critical role in converting leads into customers. Differentiation is key, too, and often times you need to take that extra step to ensure that visitors to your website understand the value they’re getting as customers.

By Gintė Vėžauskaitė 6th Jun 2023 Customer Experience

Automation can be a huge help to speed up and streamline processes, freeing up time and money. But it is not a substitute for humans. The importance lies in integration and balance between the two.The best tools and the perfect human touch that keeps the customers returning to your business. In our new blog you will find out the best tools, get tips how to improve and mistakes to avoid. Read more!

By Andrius Pocius 18th Apr 2022 Customer Experience

When we first started developing Calconic, we wanted to give users a dynamic tool to address a number of different challenges small and medium businesses face when managing their digital channels. Great customer service quickly became one of our priority topics, and now that Calconic is live, we’re confident in our ability to bring users a valuable solution in this critical area of their businesses.