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Post cover: Enhancing User Experience with Interactive Calculators

Enhancing User Experience with Interactive Calculators

By Andrius Pocius Customer Experience

As competition continues to stiffen among Small and Medium-Sized Enterprises (SMEs) selling goods and services online, user experience can play a critical role in converting leads into customers. Differentiation is key, too, and often times you need to take that extra step to ensure that visitors to your website understand the value they’re getting as customers.

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Post cover: Customer Service Automation: Tips to Improve Your Support and Mistakes to Avoid

Customer Service Automation: Tips to Improve Your Support and Mistakes to Avoid

By Gintė Vėžauskaitė Customer Experience

Automation can be a huge help to speed up and streamline processes, freeing up time and money. But it is not a substitute for humans. The importance lies in integration and balance between the two.The best tools and the perfect human touch that keeps the customers returning to your business. In our new blog you will find out the best tools, get tips how to improve and mistakes to avoid. Read more!

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Post cover: Great customer service online: how to improve and save

Great customer service online: how to improve and save

By Andrius Pocius Customer Experience

When we first started developing Calconic, we wanted to give users a dynamic tool to address a number of different challenges small and medium businesses face when managing their digital channels. Great customer service quickly became one of our priority topics, and now that Calconic is live, we’re confident in our ability to bring users a valuable solution in this critical area of their businesses.

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